Discussion topic: Getting started

This message was authored by: Lesleybetty · ‎23 Oct 2022

My activation date was Fri 21/10. Everything seems to be set up however I need a microfilter which wasn't included in the box. Does anyone know how to get one? I'm having to use my data on my phone to stream TV shows which I didn't think I'd have to do. It's infuriating

This message was authored by: cookiemonsteruk · ‎23 Oct 2022

@Lesleybetty

If your mastersocket is prefiltered 1 broadband port and 1 telephone port) then you don't need a microfilter/broadband filter.

If not then you can buy one for a couple of pounds from argos, amazon, pc world etc

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by: TimmyBGood · ‎23 Oct 2022

@Lesleybetty

ISPs typically no longer bundle a microfilter because there are already literally tens of millions in existence. You could try asking a neighbor, looking in a local hardware or charity shop, Argos, Currys etc or they are widely available online.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Lesleybetty · ‎23 Oct 2022

Thanks. I've got an old phone socket and tried using my splitter cable but it's not working so I'll have a wee lo9k around for them

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