@George010 @Most likely cause is poor WiFi signal ensure the puck is out in the open not tucked behind a wall mounted TV. Same with the Sky hub beyond that consider either buying Sky's WiFi Max bundle and asking for an extender or using Ethernetcable to the puck
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
