10 May 2022 04:51 PM
Hi.
im using the latest sky hub. This household are gamers. The PS5 is hooked up via Ethernet to the router. No matter what the ping seems to be high (bouncing close to 100) in games.
I've been looking around the internet and been reading that the workload on the router can effect ping / packet loss etc as the router has to handle devices connected to it and so the specs of the sky router are ok for standard browsing, but for gaming, the router isn't neasecerily handing the data or managing the connected devices as quick as a gaming router could. This congestion and workload on the routers cpu and memory can create lag, which in turn can effect gaming.
Are there any settings on the sky router where you can prioritise internet / network traffic to a specific device? Is that feature called QoS?
if not are there any gaming routers out there that people use or compatible with the sky brodband? Ie gaming routers with modem built in, rather than having to plug the sky router into a gaming routers WAN port etc. ideally would want to save space and not have 2 routers sitting there.
thanks
Ben
10 May 2022 04:53 PM
Oh also, forgot to mention. Looks like the sky router is handling 19 connections. So
the router cpu and memory trying to handle all that at once probably causes congestion and probably doesn't throughput all that data as efficiently as a gaming router would etc.
10 May 2022 07:32 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Sytheruk
The Sky hub does not have any QoS or configurable traffic management. Can you post your router stats as you may have a line fault which is causing the ping spikes
10 May 2022 11:48 PM
11 May 2022 08:39 AM
Posted by a Superuser, not a Sky employee. Find out more@Sytheruk your FTTC connection looks to be basically healthy although the external connection restarted 21 hours before you took those stats.
You will need a combined Modem Router which supports Sky's non-standard log in to replace the Sky hub or buy a separate modem oand router the former is normally cheaper. Gaming routers are expensive so check the reviews to get the best one you can afford . Newer Asus units are popular and support the required Option 61 log in as do TP-Link although if you plan to move later to full fibre those can be a problem on Sky's FTTP. If you can afford them Netgear's Nighthawks seem well regarded. Post your model number before buying and someone will tell you if thst will work.
Trying to use a Sky hub with a separate router can work but introduces complcations as the Sky hubs do not have a modem mode.
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