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Discussion topic: Full house connectivity

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This message was authored by: FionaWitts

Full house connectivity

I have sky super fast broadband but do not have connectivity in an attached garage and the room linking the garage to the kitchen. I need the connectivity to track the working of my solar system. How can connectivity be achieved and can I get a refund on the lack of service?

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This message was authored by: TimmyBGood

Re: Full house connectivity

Posted by a Superuser, not a Sky employee. Find out more

@FionaWitts 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: TimmyBGood

Re: Full house connectivity

Posted by a Superuser, not a Sky employee. Find out more

@FionaWitts wrote:

 How can connectivity be achieved and can I get a refund on the lack of service?


Note that the add-ons above specifically exclude external buildings.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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