Full fibre

[Peter259]

Hi just upgraded to full fibre 

getting speeds fine but not reaching the full flat. Is sky booster now required and how to apply or is engineer visit required 

[peter-marlow+1966]

If you think you need a booster  call sky and speak  to the broadband team and they will  advise you  on  this and send you out a booster  if you  need 1

[Highlinder]

@Peter259  Is this Sky broadband Max subscription that you have on your broadband package or is this just standard ultrafast broadband package that you have?

[peter-marlow+1966]

Sky broadband  max full fibre  to the property gigafast 900mps  and a sky wifi max hub and because  I  live in an old house  to boost my my wifi signal  i do have a pod to 

[Peter259]

It's sky full fibre 150 sky wifi max ? 

[Highlinder]

@Peter259  Give Sky a call and request a pod for your Wi-Fi, you may have to go through some troubleshooting steps before they will send it out.

[Peter259]

Unable to phone them at present as phone line is porting the number over due to the change always find it better phoning sky through landline 

[peter-marlow+1966]

I am running  2 55inch sky glass tvs, a puck, sky live camera, 43 lg smart tv, freesat box, p.c, laptop, tablet, Xbox, 3 mobile phones, 3 alxaers, had the full fibre broadband  installed  in January  of last year, no freezing  buffering  issues  what so ever, i also have both tv's  connected  by ethernet cables aswell,  and  i must remember  my booster pod to, i have a large  family  so i can quite  often  have up to 7 mobile phones connected  at times and again  no problems with  my  internet 

[JimM1]

@Peter259 That is the perfect way to do it, but you just have to wait until your landline is all up and running, then sky can go take a look when they have you at home and on the phone to them, as @Highlinder has pointed out, it is a process they have to carry out, once determined what is best the advisor will say and then you can keep an eye out to what is getting done.