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Discussion topic: Full Fibre Installation

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This message was authored by: Paisley+Buddies

Full Fibre Installation

Hi folks, 

I have a date for full fibre installation, but operator on phone at Sky wasn't clear with me. 
Fibre cables are on main road outside my house, and apparently a BT engineer will do something with a box outside the front of my house before Sky Engineer comes.

currently my SkyQ box and router are in a room at the back of my house where the current phone line comes in. 

I don't want to swap my SkyQ and mini box into different rooms.

im wondering what the BT team will do, and also if anyone can confirm if my SkyQ and mini boxes which are hard wired at present will need moved or be affected?

 

thanks in advance for any assistance. 

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This message was authored by: JimM1

Re: Full Fibre Installation

@Paisley+Buddies How does the phone line enter the property currently, via a pole or underground. If you use the table below it should indicate what you are getting, use the address.

 

BT Broadband 

 

You really want to have the ONT installed at the location where you currently have the Hub just now, will save lot's of heartache on your side....

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This message was authored by: Paisley+Buddies

Re: Full Fibre Installation

Thanks @JimM1, yes I guessed getting it in same place is best, this is my preference. Current line comes from a pole to back of house right where Router, SkyQ main box and landline are all located.

As it's an old stone built place I had the mini boxes hard wired, rather than rely in Wi-Fi sue to height of building and thick walls.

Fibre was put down our street on the pavement (front of my house is direct onto the public pavement), so I suspect they will want to put fibre in right there, not at the back of the house. This being the case I'll likely cance and stick with my 54Mb I seem to get just now as it does the job (despite Sky telling me Fibre would be cheaper by £2 a month 🤔).

looked at the link and it's a bit tech for me.

 

 

This message was authored by: JimM1

Re: Full Fibre Installation

@Paisley+Buddies Are you sure it was OR fibre in the street, when mine got done, landline was on the pole, just below it OR hung a Fibre csp there, run the Fibre cable down the pole and back to the ground box, i just got them to sling the Fibre same as the Copper pole to roof dormier and followed it in 2 truss over, Mounted the ONT up in the dormier roof space and i Ethernet cabled back to where i wanted the hub to be. They wher happy, i was happy so all in all done deal...

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This message was authored by: Paisley+Buddies

Re: Full Fibre Installation

@JimM1 a you could be onto something there. Just checked the pavement and it's Cityfibre laid right up to the front wall of the house, so perhaps BT is fibre authentic pole, and copper from pole to house. Perhaps they just change the cabling from pole to back of house into fibre and access to exactly same point as it currently comes into the house. 🤞

This message was authored by: JimM1

Re: Full Fibre Installation

@Paisley+Buddies City Fibre are a altnet that sky are now doing a deal with, they are allowed to do somethings with OR infrastructure, but up a pole is just not one off them for sure. At the end off the day, if they will not get the ONT to your requested place then it's your choice to stop the job, nothing worse than having it all wrong and then fighting getting wi-fi and network everywhere because of a badly positioned ONT/Hub to boot and having to use stupid boosters all over....

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This message was authored by: Paisley+Buddies

Re: Full Fibre Installation

I agree, had all that hassle before, and not going there again.

likely I'll cance before they send a BT guy round, last thing I want is some box fixed on the outside of the house that [removed]could kick off or damage for fun when I have a system that works perfectly well as it is, for all my internet and tv needs. 
thanks for your help.

 

Moderator Notes: removed inappropriate language

This message was authored by: TimmyBGood

Re: Full Fibre Installation

Posted by a Superuser, not a Sky employee. Find out more

@Paisley+Buddies 

 

Remember that eventually the copper network will be discontinued.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Paisley+Buddies

Re: Full Fibre Installation

@TimmyBGood ayes that's a good point, but no point in me going through unnecessary pain just now. Second person I spoke to when cancelling was very good, and at least understood my concerns, but oddly said the BT engineers would come without appoint Kent, and there was NO way for Sky even via BT to determine where the fibre would enter the property, but to try calling again when the order was removed from the system and perhaps ask for an engineer to come out as she kindly put my details and concerns on notes for me.

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