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Discussion topic: Frozen screen
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This message was authored by: Gilly121
Message posted on 12 May 2026 05:12 PM
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Frozen screen
Tv comes on but the screen is frozen. I've tried all the tips that have been suggested but nothing seems to work. The tv is less than a year old and is the only tv I have
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 12 May 2026 05:36 PM
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Re: Frozen screen
What makes you believe it's a broadband issue? Which Sky TV platform do you subscribe to: Sky+, Sky Q, Sky Glass or Stream?
▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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