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Discussion topic: From Sky Modem, Speed to my Laptop (wired) shows 450mb/s, but speed to my TV from Modem (wired) onl

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This message was authored by John_Walsh This message was authored by: John_Walsh

From Sky Modem, Speed to my Laptop (wired) shows 450mb/s, but speed to my TV from Modem (wired) onl

I am having major problems with wireless speeds to devices from my eFibre modem, example, phones and TVs.

To overcome the WiFi issues, I have  installed Ethernet (Cat5e) LAN cables.

I can pick up speeds from the Modem to my Laptop via LAN Cable of 450mb/s from Sky.

If I link my Laptop, directly to the SKY modem with an Ehternet Cable I get a speed of  450mb/s.

If however, I connect the same LAN cable to my TV, my TV indicates it is only receiving 70 -90 mb/s., 

 

In effect, my TV is only getting a fraction of the 450mb/s speed  the Modem yields, despite the TV being adjacent to the modem and directly linked via Cable.

 

THis must be the most illogical functioning of my Sky Modem. Can anyone PLEASE HELP, ANYONE at all??

 

 

 

 

 

 

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This message was authored by mormegil This message was authored by: mormegil

Re: From Sky Modem, Speed to my Laptop (wired) shows 450mb/s, but speed to my TV from Modem (wired)

The tv equipment has 100Mbps Ethernet ports as they don't require higher

 

Your laptop will have a faster connection which is why it connects at a higher speed with the same cable

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: From Sky Modem, Speed to my Laptop (wired) shows 450mb/s, but speed to my TV from Modem (wired)

Posted by a Superuser, not a Sky employee. Find out more

@John_Walsh 

 

What make and model of tv.  I would imagine that most tv's have 100mbps ethernet 

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
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John_Walsh
Topic Author
This message was authored by John_Walsh This message was authored by: John_Walsh

Re: From Sky Modem, Speed to my Laptop (wired) shows 450mb/s, but speed to my TV from Modem (wired)

@cookiemonsteruk

Hi, and thanks for your reply. There are two TVs involved, (1.) Medion and the second is LG. I am not at home right now, so I can't provide Models or other specifics of either tv.

I have a Sky Broadband package of 500mb/s.

When the TVs are streaming, WiFi, I get nothing at all. When I used the new install, they indicated a speed of between 70 - 90 mb/s. I am getting intermittent video, and as for a Football match, too painful to endure.  

I initially used TP WiFi expanders, and then TP Powerline adapters with no success. 

 

Surely, there must be a solution, such as a new Modem, etc.

Some Neighbors around us, do not have the new eFibre installed in their homes, and yet stream without a problem.

 

I very much appreciate your suggestions, but the solution still eludes me.

 

 

 

This message was authored by Chrisee This message was authored by: Chrisee

Re: From Sky Modem, Speed to my Laptop (wired) shows 450mb/s, but speed to my TV from Modem (wired)

Posted by a Superuser, not a Sky employee. Find out more

@John_Walsh the solution is no TV streaming service can use any more than 50Mb/s at the outside so a 100Mb/s ethernet port is ample. The apps literally cannot use any extra bandwidth so connecting at 450Mb/s is totally pointless. Having extra bandwidth is more about having capacity for multiple users as few apps in practice use more than 100Mb/s unless downloading a file.  

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: From Sky Modem, Speed to my Laptop (wired) shows 450mb/s, but speed to my TV from Modem (wired)

Posted by a Superuser, not a Sky employee. Find out more

@John_Walsh 

 

This is also the case with Sky Glass televisions and Stream pucks, which have WiFi 6 wireless chipsets but 'only' 100Mbs ethernet because they just don't need anything better.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
John_Walsh
Topic Author
This message was authored by John_Walsh This message was authored by: John_Walsh

Re: From Sky Modem, Speed to my Laptop (wired) shows 450mb/s, but speed to my TV from Modem (wired)

@Chrisee, @mormegil, TimmyBgood.

 

Sincere Thank you all for your contributions Re. my problems in getting devices to work. from my Sky Broadband eFibre connection. The TVs are just one component of my problem, my iPhone and my wife's Galaxy, along with my semi-grown-up (Teen Children's) devices, they too are not connecting very well. However, I hear no complaints from them about their Computer's functionality, as I hear no complaints from them relating to Computer streaming, so I reckon that keeps them quiet.

Your contributions are extremely valuable and informative, but no one is suggesting "how I get my TV to stream"  IS THERE A SOLUTION TO MY STREAMING PROBLEMS ON MY TV SETS.  The Median TV is a relatively new, Smart TV set. Perhaps I should mention, I can get YouTube to function relatively well on one of my TVs.

KEEP THE DISCUSSION GOING, I AM CERTAIN SOMEONE OUT THERE HAS EXPERIENCED, AND OVERCOME SIMILAR PROBLEMS.

Thank you all again for your interest in my problems, but you are contributing to my overall understanding of Streaming and the problems that go with it.

 

 

Regards to you all, wherever you live. 

 

 

 

 

This message was authored by Chrisee This message was authored by: Chrisee

Re: From Sky Modem, Speed to my Laptop (wired) shows 450mb/s, but speed to my TV from Modem (wired)

Posted by a Superuser, not a Sky employee. Find out more

@John_Walsh as well as sufficent bandwidth streaming video requires a regular delivery of data. Where there are multiple users using a connection at the sametime the router can struggle in delivering the data to each user exactly when required. Applications that suffer are gaming and video streaming. More expensive routers have systems to prioritise such applications over non-urgent data like file downloads etc. this is called Quality of Service (QOS).. Sky hubs are built to a cost and do not have the fastest processor so often using a third party router can help without QOS.

 

Some streaming apps are able to cope better than others, Netflix and You Tube for example use a system called Rate Adaptive Streaming where picture quality is adjusted on thr fly. Other apps noteably. the BBC's iPlayer doesn;t do this so the stream stutters or fails where packets arrive out of sequence. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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