22 Jan 2024 11:11 PM
I am having major problems with wireless speeds to devices from my eFibre modem, example, phones and TVs.
To overcome the WiFi issues, I have installed Ethernet (Cat5e) LAN cables.
I can pick up speeds from the Modem to my Laptop via LAN Cable of 450mb/s from Sky.
If I link my Laptop, directly to the SKY modem with an Ehternet Cable I get a speed of 450mb/s.
If however, I connect the same LAN cable to my TV, my TV indicates it is only receiving 70 -90 mb/s.,
In effect, my TV is only getting a fraction of the 450mb/s speed the Modem yields, despite the TV being adjacent to the modem and directly linked via Cable.
THis must be the most illogical functioning of my Sky Modem. Can anyone PLEASE HELP, ANYONE at all??
22 Jan 2024 11:22 PM
The tv equipment has 100Mbps Ethernet ports as they don't require higher
Your laptop will have a faster connection which is why it connects at a higher speed with the same cable
22 Jan 2024 11:23 PM
Posted by a Superuser, not a Sky employee. Find out more
What make and model of tv. I would imagine that most tv's have 100mbps ethernet
23 Jan 2024 12:09 AM
Hi, and thanks for your reply. There are two TVs involved, (1.) Medion and the second is LG. I am not at home right now, so I can't provide Models or other specifics of either tv.
I have a Sky Broadband package of 500mb/s.
When the TVs are streaming, WiFi, I get nothing at all. When I used the new install, they indicated a speed of between 70 - 90 mb/s. I am getting intermittent video, and as for a Football match, too painful to endure.
I initially used TP WiFi expanders, and then TP Powerline adapters with no success.
Surely, there must be a solution, such as a new Modem, etc.
Some Neighbors around us, do not have the new eFibre installed in their homes, and yet stream without a problem.
I very much appreciate your suggestions, but the solution still eludes me.
23 Jan 2024 09:42 AM
Posted by a Superuser, not a Sky employee. Find out more@John_Walsh the solution is no TV streaming service can use any more than 50Mb/s at the outside so a 100Mb/s ethernet port is ample. The apps literally cannot use any extra bandwidth so connecting at 450Mb/s is totally pointless. Having extra bandwidth is more about having capacity for multiple users as few apps in practice use more than 100Mb/s unless downloading a file.
23 Jan 2024 10:03 AM - last edited: 23 Jan 2024 10:03 AM
Posted by a Superuser, not a Sky employee. Find out more
This is also the case with Sky Glass televisions and Stream pucks, which have WiFi 6 wireless chipsets but 'only' 100Mbs ethernet because they just don't need anything better.
23 Jan 2024 12:20 PM
@Chrisee, @mormegil, TimmyBgood.
Sincere Thank you all for your contributions Re. my problems in getting devices to work. from my Sky Broadband eFibre connection. The TVs are just one component of my problem, my iPhone and my wife's Galaxy, along with my semi-grown-up (Teen Children's) devices, they too are not connecting very well. However, I hear no complaints from them about their Computer's functionality, as I hear no complaints from them relating to Computer streaming, so I reckon that keeps them quiet.
Your contributions are extremely valuable and informative, but no one is suggesting "how I get my TV to stream" IS THERE A SOLUTION TO MY STREAMING PROBLEMS ON MY TV SETS. The Median TV is a relatively new, Smart TV set. Perhaps I should mention, I can get YouTube to function relatively well on one of my TVs.
KEEP THE DISCUSSION GOING, I AM CERTAIN SOMEONE OUT THERE HAS EXPERIENCED, AND OVERCOME SIMILAR PROBLEMS.
Thank you all again for your interest in my problems, but you are contributing to my overall understanding of Streaming and the problems that go with it.
Regards to you all, wherever you live.
23 Jan 2024 12:47 PM
Posted by a Superuser, not a Sky employee. Find out more@John_Walsh as well as sufficent bandwidth streaming video requires a regular delivery of data. Where there are multiple users using a connection at the sametime the router can struggle in delivering the data to each user exactly when required. Applications that suffer are gaming and video streaming. More expensive routers have systems to prioritise such applications over non-urgent data like file downloads etc. this is called Quality of Service (QOS).. Sky hubs are built to a cost and do not have the fastest processor so often using a third party router can help without QOS.
Some streaming apps are able to cope better than others, Netflix and You Tube for example use a system called Rate Adaptive Streaming where picture quality is adjusted on thr fly. Other apps noteably. the BBC's iPlayer doesn;t do this so the stream stutters or fails where packets arrive out of sequence.
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