0

Discussion topic: For the love of God, what is Skys ‘phone number?

Reply
This message was authored by Rosie2479 This message was authored by: Rosie2479

For the love of God, what is Skys ‘phone number?

I find Skys website totally useless. I want to discuss an upgrade. I want to discuss the fact that my broadband is pretty useless and what Sky can do to rectify this. I want a phone number so I can speak to a HUMAN!

Reply

All Replies

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: For the love of God, what is Skys ‘phone number?

Posted by a Superuser, not a Sky employee. Find out more

@Rosie2479 

 

We can escalate if necessary

 

Can you post your hub stats

 

https://community.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

 

And can you enter your full postal address in the database below and post the full table after removing your address from the image 

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: For the love of God, what is Skys ‘phone number?

Posted by a Superuser, not a Sky employee. Find out more

@Rosie2479 

In respect of your Broadband issues you need to follow the advice of @cookiemonsteruk 

I don't believe the escalation team will be able to assist you if you wish to upgrade your service in which case you need to call Sky.
If you already have a Sky Talk landline or a Sky Mobile call them for free by just dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides an 0333 number.
ROI: change the flag in the very bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides an 0818 number.
(The forum filters don’t allow us to type the digits in full).

Stay on the line and don’t hang up if you’re prompted to.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion