2

This discussion topic has been answered Discussion topic: Fire stick buffering after full fibre installation

Reply
This message was authored by: Crickt+Fan

Fire stick buffering after full fibre installation

Hi, had full fibre installed two weeks ago. I used my fire stick for the first time last night. It was buffering on many apps but worked fine before the installation and speeds is 40mb:s so not speed. If I delete the network connection on the fire stick, reinstall the connection and reboot the router everything is fine. Unfortunately the next time I boot up the fire stick we are back to buffering. Any ideas?


Best Answers
Avatar for Crickt+Fan
Level 2 icon
Topic Author
This message was authored by: Crickt+Fan Answer

Re: Fire stick buffering after full fibre installation

Nothing has changed. Full fibre installed only. Same hub and booster in same position. I will try the Netflix app later

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: Chrisee

Re: Fire stick buffering after full fibre installation

Posted by a Superuser, not a Sky employee. Find out more

@Crickt+Fan did the hub get moved when you had the full fibre installed? Firesticksxarexsmall and when plugged in behind a TV they often cannot get a decent WiFi  signal level. There is a useful Network test in the Get Help menu of the Netflix app. You can buy short HDMI extention cables from Amazon allowing you to move the Firestick out from behind the TV whose metalmchassis can block most of thecsignal.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Avatar for Crickt+Fan
Level 2 icon
Topic Author
This message was authored by: Crickt+Fan Answer

Re: Fire stick buffering after full fibre installation

Nothing has changed. Full fibre installed only. Same hub and booster in same position. I will try the Netflix app later

Did this answer not help you?

Reply