I have left Sky becasue my Broadband encountered a fault and I was told that it could not be fixed becasue I was on an old setup, I would have to updgrade instead (although the new one was cheaper I didn't want to be tied in to a long term contract, I was on a rolling contract). My final bill takes no account of the service I didn't have for the last month I was a customer. Open Reach reported to me that they couldn't fix the fault when they called out and I probably needed a new router BUT I got a message of Sky saying the fault had been fixed by Open Reach which is wrong! I have tried to communicate via the digital assistant but it doesn't understand the issue. Is there a number I can call to resolve?
