Discussion topic: Fibre wont connect
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Message posted on 03 Nov 2024 10:26 AM
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Fibre wont connect
Fibre broadband connection dropped at about 8am and hasnt come back. Done all the usual diagnostic checks locally and no issues. Skys service checker says no issues reported but https://downdetector.ie/ says otherwise. Can t through to anyone @ Sky via phone or socials.
Green lights across the board except the LOS light.
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All Replies
Message posted on 04 Nov 2024 09:04 AM
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Re: Fibre wont connect
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 06 Nov 2024 09:05 AM
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Re: Fibre wont connect
Update-We are closing this session now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.++
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