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Discussion topic: Fibre wont connect

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This message was authored by: AidanH

Fibre wont connect

Fibre broadband connection dropped at about 8am and hasnt come back. Done all the usual diagnostic checks locally and no issues.  Skys service checker says no issues reported but https://downdetector.ie/ says otherwise.  Can t through to anyone @ Sky via phone or socials.

Green lights across the board except the LOS light.

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This message was authored by: Addie15

Re: Fibre wont connect

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by: Addie15

Re: Fibre wont connect

Update-We are closing this session now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.++

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