@S123han wrote:
I've had fibre installed today and working, but cannot access the streaming services as part of my package as the pick has not arrived. My account just states that it's awaiting activation and there is no indication whether it's been shipped.
Stream pucks are normally sent immediately upon the order being placed and broadband installation takes place at a later date.
It sounds like your puck may have got lost in the mail so you'd best call Sky for further investigation.
