Fibre box install

[Woody376]

I'm due to getvsky Fibre to the home next Tiesday and was told a sky/openreach engineer would be round to fit a box on the outside of my home. There was a van outside yesterday but they were at next doors house. I was wondering how I find out if they have 1 gone to the wrong property or 2 when mine is likely to be fitted? Thanks in advance

[GD1]

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@Woody376 wrote:
I'm due to getvsky Fibre to the home next Tiesday and was told a sky/openreach engineer would be round to fit a box on the outside of my home. There was a van outside yesterday but they were at next doors house. I was wondering how I find out if they have 1 gone to the wrong property or 2 when mine is likely to be fitted? Thanks in advance

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Unfortunately no one can tell you if the engineer was for you or not, what does your order tracking show?

[Woody376]

It just says the conversion kit has been delivered, which was just an ethernet cable.

And the next 2 steps sky full Fibre activation says activation due and sky full Fibre install says in progress