Fibre BB issue

[DJBlue]

I have had a great experience with my Sky Fibre service since moving into my house in Taunton (TA1 postcode). Always had a solid 200MB D/L.

Today it's down in the mid 20's 😞

sky website says my service is fine but obviously it's not. My set up (router, wifi network and location I work from and the kit I use hasn't changed overnight)

what can I do?

Ideas please

[JimM1]

@DJBlue It may just be a possible network starvation with the data throughput, but there is no way for anyone on the Forum to say what and how you are checking the shared connection on the network, can say FF500 is running full tilt on an OR connection currently but every area is different!

You could try the sky Hub off 5 minutes then on again, if the same then extend the off time to a couple hours before on!

https://www.speedtest.net/my-result/d/1077ea4e-96e8-440f-8206-4c381f0f1b11