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Discussion topic: Fiber down

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This message was authored by Monkski This message was authored by: Monkski

Fiber down

For 2 days now no internet, can't get through to speak to a human on phone to find out what's going on. No ideas if it's just us or our area. Service status hasn't updated and gives no indication of likely fix time. We are Leeds LS14 help!! 

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This message was authored by Dalmatian66 This message was authored by: Dalmatian66

Re: Fiber down

Same issue here in Lancashire .. I am in Thornton Cleveleys near Blackpool with no internet and I work from home! 

Monkski
Topic Author
This message was authored by Monkski This message was authored by: Monkski

Re: Fiber down

Same. Gonna cost us money for travel to work now down to sky not been able to provide a service we are paying for. Frustrating!!

This message was authored by LFH1 This message was authored by: LFH1

Re: Fiber down

i have been trying to get through since 6.30 am and still no answer just on hold. Went down at 6.30am. I am in FY2 0 area and business cannot operate without wifi

 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Fiber down

Posted by a Superuser, not a Sky employee. Find out more

@LFH1 

I'm sure you realise Sky Broadband is a domestic service so you shouldn't be totally relying on it to run a business. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by lettice This message was authored by: lettice

Re: Fiber down

Posted by a Superuser, not a Sky employee. Find out more

@LFH1 wrote:

i have been trying to get through since 6.30 am and still no answer just on hold. Went down at 6.30am. I am in FY2 0 area and business cannot operate without wifi

 


Does look to be an iisue in your area.
Many others reporting on here.
Main thread here;
Broadband dead | Sky Community

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
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