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Discussion topic: Fail phone lines

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This message was authored by Ye This message was authored by: Ye

Fail phone lines

Can not make calls. Can not receive any calls

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Fail phone lines

Posted by a Superuser, not a Sky employee. Find out more

@Ye  Is this for landline or mobile?

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Ye
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This message was authored by Ye This message was authored by: Ye

Re: Fail phone lines

Both mobile and land line failed for many hours. They are back to normal now

This message was authored by Highlinder This message was authored by: Highlinder

Re: Fail phone lines

Posted by a Superuser, not a Sky employee. Find out more

@Ye  Thanks for letting the community know and if you have further problems just come back and let us know.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Fail phone lines

Posted by a Superuser, not a Sky employee. Find out more

@Ye 

Your mobile issue was no doubt connected to the problem discussed here on Friday

https://helpforum.sky.com/t5/Sky-Mobile/Mobile-calls-issue-30-June-2023/td-p/4347246 
although that wouldn't have affected your landline. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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