I am in the process of ordering FTTP to the house and the engineer turned up yesterday to fit the main cable and outside box and i've noticed he has attached the main tension cable to the house from the pole onto the gutter soffitt and not the wall. I tried to get him to move it down but he said that’s the way its done?? surely this is wrong as it needs to be secure to the wall especially with the weather where we live. Has anyone else experienced this?? and who do i get in touch with the get it moved. will it be openreach or sky?? Any info would be appreciated
