22 May 2024 12:03 PM
We have Sky Q multi room and have moved to a house that was built in the 30's and has ridiculously thick walls. We only just get WiFi at the back of the house (it was wired in at the front by sky and Bt) upstairs we have the sky w box aswell. However I have a security system that's wireless including wireless cameras. I want one of those in the garden office which is about 45m away from the router.
sky don't seem to care or want to help so point me to the community and all previous posts suggest buying a dodgy extender of an auction site.
I am willing to run a cat6 cable down there from Ethernet port on the back of the router. But I have no idea what will be compatible with sky equipment to then plug a second router in down the other end as an access point as also been told access points don't work on sky broadband.
need help because of this fails I am thinking to make life easier, just cancel the broadband with sky and go elsewhere
22 May 2024 12:08 PM - last edited: 22 May 2024 12:25 PM
Posted by a Superuser, not a Sky employee. Find out more
@Chappers256 wrote:
I am willing to run a cat6 cable down there from Ethernet port on the back of the router. But I have no idea what will be compatible with sky equipment to then plug a second router in down the other end as an access point as also been told access points don't work on sky broadband.
Completely incorrect: access points are just fine (as they are with any ISP). What you absolutely don't want is 'a second router'.
Ethernet cable to an ethernet switch and then the dedicated AP of your choice is ideal: personally I use cheap TP-Link 802.11n hardware but you may want something better. A self-sourced Sky booster matching the Hub model wouldn't need configuration: other access point hardware will typically need minor setting up tasks.
22 May 2024 12:09 PM - last edited: 22 May 2024 12:26 PM
Posted by a Superuser, not a Sky employee. Find out more
@Chappers256 wrote:
need help because of this fails I am thinking to make life easier, just cancel the broadband with sky and go elsewhere
No other domestic ISP will offer any more support than Sky (i.e. none) : it's simply outside their remit, and realistically more than a domestic subscription rate can possibly cover. Network extension is either DIY or employing a specialist contractor.
22 May 2024 12:15 PM - last edited: 22 May 2024 12:28 PM
Posted by a Superuser, not a Sky employee. Find out more
A potential compatibility issue does arise if you were thinking of having a Q Mini out there though: that wouldn't connect wirelessly to a non-Sky access point.
22 May 2024 12:51 PM
Doesnt actually answer any of the questions i actually asked but thanks for your reply, it instead seems to be nothing but singing skys praises. Please only respond if youre going to answer the actual technical question about whether anyone has managed to do this and whether its even possible Thanks
22 May 2024 12:57 PM - last edited: 22 May 2024 01:10 PM
Posted by a Superuser, not a Sky employee. Find out more
I believe I described at least two solutions in the second paragraph of my first post, .
Ethernet cable to ethernet switch to access point.
Ethernet cable to Sky booster.
Don't use a second router: that's almost never appropriate.
I said nothing particularly positive about Sky apart from the potential simpler use of a Sky booster, because that's a fact.
Yes it is possible, yes many people have done it. An ISP will not help a subscriber in this task.
22 May 2024 01:07 PM
I owe you an apology, for some reason it only showed two of the posts you put and not the one saying about an AP will work. So I apologise for my reply.
thank you. Will try find a suitable access point and see if that can work when connected by Ethernet as that seems the more obvious choice. Few other community groups state they aren't compatible with the sky router so will see
22 May 2024 01:13 PM - last edited: 22 May 2024 01:15 PM
Posted by a Superuser, not a Sky employee. Find out more
@Chappers256 wrote:
Few other community groups state they aren't compatible with the sky router so will see
Compatibility issues are more likely to arise with more complex mesh systems, or where APs are left running default settings. There's no reason a properly configured access point won't work with broadband from any ISP: they are intended to be generic. Be sure it's actually an access point and not a router though (or at least a router with a dedicated 'AP mode')
22 May 2024 01:14 PM
Posted by a Superuser, not a Sky employee. Find out more@Chappers256 any access pont will work on Sky hub - I use third part wifi kit myself. However you can hit issues is mixing third party access points in an area with existing Sky extenders Q boxes etc as the two separate networks can interfere. You should be fine because your garden room is well away from the Sky hub.
22 May 2024 03:31 PM
Posted by a Superuser, not a Sky employee. Find out more
@Chrisee wrote:@Chappers256 any access pont will work on Sky hub - I use third part wifi kit myself. However you can hit issues is mixing third party access points in an area with existing Sky extenders Q boxes etc as the two separate networks can interfere. You should be fine because your garden room is well away from the Sky hub.
If you run the access point on a different channel away from Ch36 there usualy isn't much of a problem with interference.
The wifi bridge I set up between the Sky hub and my office upstairs using a pair of Wifi 6 access points is set up on Ch100 and can it a pretty decent 900+ Mbps.
The only caveat using DFS channels which are in the same band as aviation radar the access point has to monitor for radar signals and shut down the wifi, if such a signal is detected, while it checks which channels can be used before reestablishing the connection. For me, this can lead to a 1-2 minute interuption in the connection if the police or air ambulance helicopters fly nearby.
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