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Discussion topic: Error connection failed

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This message was authored by: Jibz

Error connection failed

Why iam getting this sees isp is blocking sites

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This message was authored by: Chrisee

Re: Error connection failed

Posted by a Superuser, not a Sky employee. Find out more

@Jibz various causes are possible. However Sky only block sites if a UK court order is in place as they are required to do by law.

 

Check the settings for Sky's Broadband Shield as that can block sites if set too low. The site itself maybe down which happens quite frequently. The site may not be lusted in the DNS look up which can happen if it has changed hosting or is very new. Your browser can block connections if they are considered insecure e.g. not using https. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Jibz

Re: Error connection failed

Thanks Iam not able to sign in to shield iam user from Ireland not sure whats the issue tried many times

This message was authored by: Chrisee

Re: Error connection failed

Posted by a Superuser, not a Sky employee. Find out more

@Jibz if Broadband Shield is not offered in Ireland you can delete that from the list. However as far as I know Sky Ireland do not block sites except if required to by the courts which normally applies to sites linked to copyright theft.  However as I posted sites can be unreachable for other reasons. Can you givecan exampke?

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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