@Chris19812
Are you a Sky Q customer and this error appears on your Sky Q mini, if so try this:
Turn off your mini box at the wall for about 30 seconds, then turn it back on. If that doesn't work, it might not only be the mini box that has lost connection. Try switching both the mini box and the main box off at the wall for another 30 seconds, then turn the main box back on first. Wait for it fully reboot and then turn the mini box back on.
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