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Discussion topic: Equipment

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This message was authored by: Mchambers

Equipment

Please advise if equipment has been despatched and when to expect delivery as installation. Poked for tomorrow Tuesday

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This message was authored by: Daniel0210

Re: Equipment

Posted by a Superuser, not a Sky employee. Find out more

@Mchambers 
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to assist other customers.

Hubs for new activations are normally dispatched via Royal Mail to arrive a 'few days' prior to the activation date.

 

Once it has been dispatched you should be able to track through Royal Mail. The postman/woman will usually leave it hidden if no one is in. You shouldn't need to sign for it.

 

They should also pop a card through the letterbox telling you where it was left and the tracking should show some information on it too.


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Sky customer since 2001
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This message was authored by: caesarome

Re: Equipment

Posted by a Superuser, not a Sky employee. Find out more

@Mchambers 

The status  of your equipment should be found on your account here:

 

https://www.sky.com/ordertracking

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