Discussion topic: Equipment
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Message posted on 01 Jun 2026 10:55 AM
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Equipment
Please advise if equipment has been despatched and when to expect delivery as installation. Poked for tomorrow Tuesday
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Message posted on 01 Jun 2026 10:57 AM
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Re: Equipment
@Mchambers
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to assist other customers.
Hubs for new activations are normally dispatched via Royal Mail to arrive a 'few days' prior to the activation date.
Once it has been dispatched you should be able to track through Royal Mail. The postman/woman will usually leave it hidden if no one is in. You shouldn't need to sign for it.
They should also pop a card through the letterbox telling you where it was left and the tracking should show some information on it too.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 01 Jun 2026 01:39 PM
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Re: Equipment
The status of your equipment should be found on your account here:
https://www.sky.com/ordertracking
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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