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Discussion topic: Engineering

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This message was authored by Keisha+22 This message was authored by: Keisha+22

Engineering

There is a cable hanging across the road which could be dangerous 

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This message was authored by nigea99 This message was authored by: nigea99

Re: Engineering

Posted by a Superuser, not a Sky employee. Find out more

@Keisha+22 wrote:

There is a cable hanging across the road which could be dangerous 


hi @Keisha+22 

 

If it is a telephone or fibre cable then it is likely the people to contact are BT Openreach who provide the infrastructure to many providers

 

Edit Please see this link:

Cable faults etc. 

This message was authored by lettice This message was authored by: lettice

Re: Engineering

Posted by a Superuser, not a Sky employee. Find out more

Is this cable coming from a roadside telegraph pole?

If so, as mentioned in post above, best to contact Openreach.

 

Have a read of this Openreach reporting page and feel free to to call them on the number provided in the page.

https://www.openreach.com/help-and-support/damage-health-and-safety

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This message was authored by Marcusb123 This message was authored by: Marcusb123

Re: Engineering

If it helps, I just phoned a number in the Openreach chat box to report the cable to our house was down (but still connected), and they seemed to deal with it well.  Now waiting for the engineer which will be in the next 4-6 hours.

 

 

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