Engineer visit but still slow

[Richard1870]

I had an Openreach engineer due to dropping, and slow internet. The engineer identified and solved external problems with the line, which has remedied the dropping. The engineer also identified a faulty router (Sky Q 4.2), as the speed was dropping 8mb (25-17), between the socket and the router. The router was replaced, but no improvement in speed. Any ideas?

[jamesn123]

@Richard1870 

How are you running the tests? WiFi or ethernet?

Can you post your router stats?

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump...