0

Discussion topic: Engineer says I need a new router

Reply
Avatar for AliF2
Level 1 icon
What's this?
This message was authored by: AliF2

Message posted on ‎01 Jul 2026 11:01 PM

Engineer says I need a new router

An engineer called today and said there is a problem with my router - the signal keeps dropping out. 

He said he would arrange for a new one to be sent out to me. 

A few minutes after he left I got a message from you saying the problem was fixed. 

It is NOT fixed. The signal still keep dropping out -- I am expecting a new router to be delivered. 

Please confirm that this is being sent. 

Thank you 

Report post
Post 1 of 2
157 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎01 Jul 2026 11:09 PM

Re: Engineer says I need a new router

Posted by a Superuser, not a Sky employee. Find out more

Sorry @AliF2 but this is a customer helps customer forum so you are not talking to Sky so if you want an update on this then you will need to call them.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 2
148 Views
Reply
Reply