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Discussion topic: Engineer not turned up

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This message was authored by: Soozy01

Message posted on ‎16 Jun 2025 03:02 PM

Engineer not turned up

Any one else experienced engineer not turning up in specified time? Been sat here for 7 hours. Not a good start for a first time customer

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎16 Jun 2025 03:15 PM

Re: Engineer not turned up

Posted by a Superuser, not a Sky employee. Find out more

@Soozy01 

What was the time window and what was the visit for?

 

If this was an Openreach engineer as opposed to a Sky engineer give Sky a call tomorrow by which time they may have received an update from OR which occurs overnight. 

 


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