0

Discussion topic: Engineer never arrived, ghost order

Reply
Avatar for Claire308
Level 1 icon
What's this?
This message was authored by: Claire308

Message posted on ‎07 Feb 2026 03:57 PM

Engineer never arrived, ghost order

Hi,

I contacted sky back before December and did a new deal on my package also upgrading from super fast broadband to full fibre 150.

it appears the a ghost order was put through. No open reach engineer was ever arranged. However my broadband product shows as full fibre 150 (which I don't have) and my bill is still super fast broadband.

 

Ideas? 

Report post
Post 1 of 2
133 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎07 Feb 2026 04:15 PM

Re: Engineer never arrived, ghost order

Posted by a Superuser, not a Sky employee. Find out more

@Claire308 

What did Sky say when you spoke to them about this ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 2
126 Views
0 Likes
Reply
Reply