Engineer hasn’t turned up

[Dannyboy198325]

Hi, I'm switching to sky from another provider and my engineer didn't turn up yesterday, my current broadband runs out on the 1st July and the new date I've been given is 9th July! I'm disgusted with this and want to understand why my engineer didn't turn up and why I have to go without broadband for 9 days when I've done nothing wrong! I can't every get through to customer services to speak to anyone, this is a lb awful way to treat a new customer! 

daniel 

[Daniel0210]

@Dannyboy198325 
You may not be aware but you haven’t contacted Sky by posting here. This is primarily a customer ▶️ customer discussion forum where we try to assist other customers.

Was yesterday your original activation date?