13 Mar 2024 01:09 PM
Email received January 2024 to replace old router have clicked link to apply for update but had no further email or information .
Is ther anyone else in this position
14 Mar 2024 10:44 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @Trish142
Sky were sending out emails earlier this year to replace older routers in preparation for the 2025 pstn switch off. If you did not receive one I wouldn't worry too much as they should contact you again before the cut off.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion