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Discussion topic: Email downloading

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This message was authored by Booklover1982 This message was authored by: Booklover1982

Email downloading

Hi

 

my emails won't download when I'm on sky broadband. I just get loading with a spinning wheel. Is this a setting that I've turned on by accident? How can I resolve this? Help!

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This message was authored by TechmanagerMal This message was authored by: TechmanagerMal

Re: Email downloading


@Booklover1982 wrote:

Hi

 

my emails won't download when I'm on sky broadband. I just get loading with a spinning wheel. Is this a setting that I've turned on by accident? How can I resolve this? Help!


I would try another device.

Passing on the tips I have learned in over 24 years as a more than satisfied Sky customer.



This message was authored by jamesn123 This message was authored by: jamesn123

Re: Email downloading

Posted by a Superuser, not a Sky employee. Find out more

@Booklover1982 

Might be worth checking your Sky broadband shield settings 

Also if you are using an Apple device make sure private browsing is disabled. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Booklover1982
Topic Author
This message was authored by Booklover1982 This message was authored by: Booklover1982

Re: Email downloading

How do I check my sky broadband shield settings? 

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Email downloading

Posted by a Superuser, not a Sky employee. Find out more

@Booklover1982 

https://www.sky.com/myaccount/bb-and-talk/broadband-shield

 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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