ERR_CONNECTION_TIMED_OUT

[RIA1603]

Good Evening All,

Since Thursday i can no longer access my website. It seems to work fine for everyone else, just not for me. 

I get the ERR_CONNECTION_TIMED_OUT message. 

The website is www.theprintsyndicate.co.uk 

It doesn't work on my desktop or mobile phone using wifi, however if i turn the wifi off on my phone it works using 4g/5g data. 

I have unplugged the router for over an hour to try and reset but still no luck. I have also tried the reset button and it is still not working. 

Does anyone have any idea of what the problem is and how it can be fixed? 

Thank you 

[jamesn123]

@RIA1603 

In the router admin area under maintenance try clicking disconnect then connect for the line this will release your public IP