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Discussion topic: Duplicate iPhone/ipad

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This message was authored by: ellenAnne

Duplicate iPhone/ipad

Checking my internet speed my WiFi was reduced and my iPhone and I pad were connected twice to the hub one by WiFi one by Ethernet- this was not the case,  I have been getting disconnected from WiFi  a lot recently, has my neighbour  connected to my iPhone and iPad or is this not the case. 

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This message was authored by: Chrisee

Re: Duplicate iPhone/ipad

Posted by a Superuser, not a Sky employee. Find out more

@ellenAnne if you have a third party WiFi extender that could explain the issue. However even if you havent it is unlikely your neighbour has logged onto your WiFi unless someone has given them your WiFi password. If that is possible then chage yhecpassword pronto.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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