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Discussion topic: Drop out for 4 days

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This message was authored by daretobe12 This message was authored by: daretobe12

Drop out for 4 days

Lose connection 1am till 7am for security camera and doorbell past 4 days was OK works fine during day

Need them on a night for our security camera 


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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Drop out for 4 days

Posted by a Superuser, not a Sky employee. Find out more

@daretobe12 

 

No domestic ISP guarantees uninterrupted service, and absolutely shouldn't be relied on for security.  For that, as a minimum, you need an independent power supply, an alternative router and automatic failover to a source of non-terrestrial broadband (cellular or satellite)

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Drop out for 4 days

Posted by a Superuser, not a Sky employee. Find out more

@daretobe12 

If it's happening at the times stated it's possibly maintenance related. This is done overnight wherever possible to minimise disruption as most customers are asleep. 

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Drop out for 4 days

Posted by a Superuser, not a Sky employee. Find out more

@daretobe12 

 

No domestic ISP guarantees uninterrupted service, and absolutely shouldn't be relied on for security.  For that, as a minimum, you need an independent power supply, an alternative router and automatic failover to a source of non-terrestrial broadband (cellular or satellite)

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
daretobe12
Topic Author
This message was authored by daretobe12 This message was authored by: daretobe12

Re: Drop out for 4 days

We use camera as personal use they are wireless connectivity 

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