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Discussion topic: Drop in

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Avatar for Sarah179
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This message was authored by: Sarah179

Message posted on ‎28 Nov 2024 07:13 AM

Drop in

Hi I have been having the same issue for a couple of months but last night and this morning have been very apauling my wifi signal keeps dropping I have tried all the usual stuff re setting the router switch of  at the wall and still the signal keeps dropping  this is not acceptable because  I cannot access any channels at all when the signal drops.

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎28 Nov 2024 07:31 AM

Re: Drop in

Posted by a Superuser, not a Sky employee. Find out more

@Sarah179 when you lose the signal do the lights on your Sky hub change? Do the drops happen at consistent times if so when are these? Doo you have Sky Q TV boxes? 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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