Download speed keeps slowing

[bodster2505]

Afternoon everyone!

   Over the last few days my broadband will suddenly slow to a crawl for a few minutes and the pick up speed again. Sky always seems to report a speed of around 20mbps but other ckeckers (including Ookla) record speeds of anywhere between 1 and 15 mbps. I've done all the usual checking cables, resetting router etc but the problem persists.

Any advice would be much appreciated.

Thanks, Dave

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147