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Discussion topic: Download speed is poor

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This message was authored by: Verity_1234_

Download speed is poor

Good morning my download speed is not meeting the levels I am paying for.
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This message was authored by: Chrisee

Re: Download speed is poor

Posted by a Superuser, not a Sky employee. Find out more

@Verity_1234_ unless you are measuring speeds on a single device connected by a gigabit ethernet cable then you likely to be neasuring the speed of your home network not the speed to the hub. WiFi speeds are unreliable. Sky test speeds daily their results are in the service checker in the My Sky app if spedds to the hub. Are lower than the guaranteeed speed for your line the app should offer to book an engineer.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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