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Discussion topic: Download speed is not truly reflected

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This message was authored by: Munkki

Message posted on ‎24 May 2024 03:49 PM

Download speed is not truly reflected

Having performed a speed check online with sky it states 49mbps, but I am still here watching a download of between 1-20 Mbps.

My console and hub are in apart. How is this **bleep** service justified.

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This message was authored by: cookiemonsteruk

Message posted on ‎24 May 2024 03:52 PM

Re: Download speed is not truly reflected

Posted by a Superuser, not a Sky employee. Find out more

@Munkki 

 

Could you post your hub stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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Message posted on ‎24 May 2024 04:18 PM

Re: Download speed is not truly reflected

Posted by a Superuser, not a Sky employee. Find out more

@Munkki 

 

Reduced and fluctuating speed over WiFi is entirely plausible: wherever possible it's always preferable to use ethernet cable.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on ‎24 May 2024 06:32 PM

Re: Download speed is not truly reflected

Remember downloading files is only as fast as the slowest connection.....just because you have 49MBps speed, if the site you are downloading from is only 20MBps, then you will only be able to download at 20MBps.  Many sites will actually throttle each connection.

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Message posted on ‎25 May 2024 10:08 AM

Re: Download speed is not truly reflected

Screenshot_20240525-100634.png

 

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Message posted on ‎25 May 2024 10:09 AM

Re: Download speed is not truly reflected

Ethernet cable oddly had not impact.

Possibly made it worse.

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