Download on my sons Xbox 1s very slow

[Whitburn1]

Just for Sky broadband connected a week ago and my son is having problems with downloading games as they're taking many hours to download. I.e mbps. I was informed the package would be enough (500 mbps) would be plenty for my son using and downloading on his Xbox.

[TimmyBGood]

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@Whitburn1 wrote:

I was informed the package would be enough (500 mbps) would be plenty for my son using and downloading on his Xbox.

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That would typically be correct, but only if the console is connected to the Hub over ethernet cable.  If it's using WiFi then that's likely to be a significant bottleneck (and not covered by the Guaranteed Minimum Download Speed)