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Discussion topic: Double NAT Plex issues

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This message was authored by: aisback

Double NAT Plex issues

Hey everyone. 

i have the Sky Gigafast package which comes with the standard router. Due to needing the phone line I've had to extend my reach by using the Asus AX (XT8) connected to the sky router. 

It seems to be working great but due to the double NAT I can't seem to work out how to port forward for my Synology Nas which I use for Plex. If I try to stream it from my phone when I'm away it has to rely on the relay which caps it to 480p I believe. 

Can you lovely people offer me some guidance on it please. 

 

 

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This message was authored by: jamesn123

Re: Double NAT Plex issues

Posted by a Superuser, not a Sky employee. Find out more

Hi @aisback 

So you'll need to port forward the ports for Plex from your NAS > Asus XT8 then on your Sky hub forward the same ports from Asus XT8 > Sky Hub. Basically you are duplicating the port forwarding rules because you have two routers

I am NOT a Sky Employee
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