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Discussion topic: Does Sky intend on hiking Broadband prices this year (April) like they did last year?

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This message was authored by quakershaker This message was authored by: quakershaker

Does Sky intend on hiking Broadband prices this year (April) like they did last year?

If so, will they give customers the option of leaving/ending their  contract early if they do not accept the price rise?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Does Sky intend on hiking Broadband prices this year (April) like they did last year?

Posted by a Superuser, not a Sky employee. Find out more

@quakershaker 

Stands a chance there will be an increase but no announcement yet. You'll have to wait like everyone else I'm afraid. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Does Sky intend on hiking Broadband prices this year (April) like they did last year?

Posted by a Superuser, not a Sky employee. Find out more

Given the current rate of inflation I'd suggest a significant price rise is a certainty. 

 

a) Unless otherwise agreed, you will be charged the monthly subscription(s) you have agreed to pay for the Product(s) you have chosen (“Sky Broadband Payment”) from the date your Line is first activated to receive Sky Broadband (“Activation Date”). You must have a continuous payment method set up with us at all times (Direct Debit or continuous credit/debit card mandate), which we will use to take your payment on or around the date stated on your bill. We will collect the Sky Broadband Payments (and any other amount which we have told you is due in relation to your Products) in advance each month with your other Sky subscription payments via the same payment instruction. Details of our current standard subscription prices and what’s included in your Products are available on sky.com. You acknowledge that any payments you make to Sky will be applied to the full set of Sky services you receive. We may alter your Direct Debit or Credit Card instruction if your Sky Broadband Payment changes for any reason. We may also charge any other payment due under this Contract under your Direct Debit or Credit Card instruction together with any other payments which you agree we may charge under that instruction.


(b)
Subject to Condition 10(c), we may increase your Sky Broadband Payment at any time for any reason stated in Condition 15(a) or 15(b) by giving you at least one calendar month’s notice in writing.


(c)
We may also increase your Sky Broadband Payment if required by law or if any regulatory authority requests or requires a change to any aspect of our pricing, including to reflect a change in the rate of VAT or other applicable taxation charge or levy, which affects your Sky Broadband Payment directly or our pricing structure generally. We will use our reasonable endeavours to notify you before any price increase takes effect under this Condition 5(c).

 

15. Reasons for changes
(a) We may make changes in accordance with the other Conditions of this Contract for any of the following reasons:
(i) Our Products are sold as a variable service with variable prices (this means our Products may be changed, altered, improved or added to at Sky’s discretion). For example, we can vary the maximum speeds or capacity of your chosen Product. This ensures that we respond to customer needs and remain competitive;
(ii) We intend to change the way we structure our products and services;
(iii) We are introducing new products, services or features;
(iv) The cost to Sky of providing our Products increases (for example, we have to pay third parties more for use of their infrastructure, or launching other new and improved customer products and services);
(v) Other costs associated with running Sky’s business increase (for example, we invest in improving customer support);
(vi) To introduce new charges where the cost of running our business increases;
(vii)We change the way we provide products and services to you (for example, we develop new infrastructure or technology or we invest in the Sky Network to provide you with a better broadband experience);
(viii)To help improve the security and operation of our technical infrastructure (for example, to prevent misuse of the Sky Network);
(ix) We reorganise the way we structure or run our business;
(x) Valid legal or regulatory reasons; or
(xi) We change the Conditions to make them clearer or easier to understand, to reflect changes in law or to update our contracts from time to time so all our customers are on the same Conditions.
(b) We provide our Products on an ongoing basis and we cannot foresee what may change in the future. This means that we may need to make changes in accordance with the other Conditions of this Contract for reasons other than those set out in Condition 15(a) above

 


(c) You can end this Contract without incurring early termination charges during your Minimum  Term if:

(ii)
we increase your Sky Broadband Payment, unless such increase arises under Condition 5(c)
* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by btree+mike This message was authored by: btree+mike

Re: Does Sky intend on hiking Broadband prices this year (April) like they did last year?

Since sky are now offering my product at £6 cheaper than I pay on their website "ultrafast plus" @£39 I assume that inflation does not apply as they are obviously able to reduce the price without a loss and they would not use an increase in my subscription to subsidise new connections would they lol...

 

 

A little knowledge will probably break it get someone else to sort it..
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Does Sky intend on hiking Broadband prices this year (April) like they did last year?

Posted by a Superuser, not a Sky employee. Find out more

@btree+mike wrote:

Since sky are now offering my product at £6 cheaper than I pay on their website "ultrafast plus" @£39 I assume that inflation does not apply as they are obviously able to reduce the price without a loss and they would not use an increase in my subscription to subsidise new connections would they lol...


Literally every ISP does this to entice customers to sign a 18 month contract. You may not like it but its what you agreed to and is what you would agree to with almost every other ISP.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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