Discussion topic: Do not get. Contract with them.
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Message posted on 05 Sep 2025 04:28 PM
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Do not get. Contract with them.
They've got my order wrong didn't bother to contact me. When I call they they've told me that they would resolve the issue in 5 days. That changed very quickly as I have to wait for another 2 weeks to get my services activated. They do the mess and then they act like it's your fault. The customer service is also really poor.
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Message posted on 08 Sep 2025 12:41 PM
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Re: Do not get. Contract with them.
@Dias14 wrote:
That changed very quickly as I have to wait for another 2 weeks to get my services activated.
New activations normally take a minimum of two weeks from an order being placed. My son joined at the end of last year and the broadband activation took 3 weeks so it's quite normal.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 08 Sep 2025 01:52 PM
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Re: Do not get. Contract with them.
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