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Discussion topic: Disconnection not completed as planned

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This message was authored by: Kb1981

Disconnection not completed as planned

So my disconnection date was 5 days ago and my WiFi is still connected. Contacted sky when had an issue connecting my new service to be told they couldn't stop the disconnection so i went with someone else. Seems they have not disconnected on the date noted on my account. Any ideas how to handle this?
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