Disconnecting

[Kelneil]

WiFi keeps disconnecting from my TV box and also mobile phones I have reset it and the TV box and it keeps disconnecting and I'm having to reconnect my TV box to my hub at least two times a day.

[Brill+Gill]

Hi @Kelneil, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141