Discussion topic: Devices not working on wifi
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Message posted on 21 Mar 2025 02:59 PM
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Devices not working on wifi
Lately our phones are not connecting to our WiFi . Never had issues with it before it's mainly mobiles we have 3 in the house and all 3 are getting booted off the WiFi then will reconnect randomly . Apps don't load any help appreciated . Thanks
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Message posted on 21 Mar 2025 04:53 PM
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Re: Devices not working on wifi
Since this started have you tried rebooting your broadband hub at the mains to see if that helps. If not then try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If this is of no help give Sky a call to report it to them.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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