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Discussion topic: Damage connection cable

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This message was authored by: Danielle151

Damage connection cable

My landlord has drilled a hole in the wall and gone through my cable and now I have no internet

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This message was authored by: cookiemonsteruk

Re: Damage connection cable

Posted by a Superuser, not a Sky employee. Find out more

@Danielle151 

 

You would need to call sky to report it

 

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

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This message was authored by: JimM1

Re: Damage connection cable

@Danielle151 Do keep a note and pictures, you may find that Sky will charge for the repair which will not be cheap!

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This message was authored by: Danielle151

Re: Damage connection cable

I need more information,  I dont know where to go after that , keeps sending me to the same links that are not useful.  I just want to speak to somebody on the phone 

This message was authored by: JimM1

Re: Damage connection cable

@Danielle151 Number is in the link below, see the need more help, and keep quite if tries to redirect you to the Forum and hopefully it queue's you to a live person to speak to, account holder and password security all have to be passed. It's the same advise as above but you do need to keep trying!

 

https://www.sky.com/help/home

 

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