0

Discussion topic: DNS issues leads not loading pages

Reply
Avatar for Asitha
Level 1 icon
What's this?
This message was authored by: Asitha

Message posted on ‎30 Jan 2025 02:48 PM

DNS issues leads not loading pages

Hi, Some of the websites are not loading after connect to VPN. After troubleshooting with Networkteam they have identified that router is not resolving DNS correctly. Alternatively laptop configured to use DNS server 4.2.2.2 as a temp solution. How can this get resolved in the router?
Report post
Post 1 of 2
135 Views
0 Likes
Reply
Reply

All Replies

Avatar for TimmyBGood
Level 16 icon
What's this?
Superuser
This message was authored by: TimmyBGood

Message posted on ‎30 Jan 2025 03:10 PM

Re: DNS issues leads not loading pages

Posted by a Superuser, not a Sky employee. Find out more

@Asitha 

 

No Sky router model has the ability to use external (non-Sky) DNS resolvers.

 

Are you using a white Max Hub?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 2 of 2
129 Views
0 Likes
Reply
Reply