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Discussion topic: Customer service

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Avatar for Ves71
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This message was authored by: Ves71

Message posted on ‎24 Jun 2026 11:38 AM

Customer service

I want to speak to someone about my account 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎24 Jun 2026 12:26 PM

Re: Customer service

Posted by a Superuser, not a Sky employee. Find out more

@Ves71 

The usual way is by dialling 150 free from your Sky Talk landline however there is currently staff trying taking place so best to try again later. 

 

Ifyour services are restricted due to a missed payment you won't get through anyway. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Superuser
This message was authored by: Daniel0210

Message posted on ‎24 Jun 2026 12:35 PM

Re: Customer service

Posted by a Superuser, not a Sky employee. Find out more

@Ves71 

We have been told the training has ended but of course everyone will now be trying to get through at the same time!


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Avatar for Cr0sslaw1
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This message was authored by: Cr0sslaw1

Message posted on ‎09 Jul 2026 09:15 AM

Re: Customer service

I only want to speak with customer service 

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This message was authored by: GD1

Message posted on ‎09 Jul 2026 09:31 AM

Re: Customer service

Posted by a Superuser, not a Sky employee. Find out more
@Cr0sslaw1 wrote:

I only want to speak with customer service 

Then give them a call

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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