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Discussion topic: Coversion cable and old cable does not fit in new flat
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This message was authored by: Sophiedamb
Message posted on 30 Sep 2026 01:40 PM
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Coversion cable and old cable does not fit in new flat
I have moved flat and was sent a new conversion cable. Neither the old cable or the new cable fit in the open reach box inside the flat
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 30 Sep 2026 01:56 PM
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Re: Coversion cable and old cable does not fit in new flat
Is this Openreach box a phone box or an ONT (Optical network terminal) similar to this:
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This message was authored by: Sophiedamb
Message posted on 30 Sep 2026 01:57 PM
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Re: Coversion cable and old cable does not fit in new flat
Hi thank you!
- I've realised there is only an old telephone wire adapter in the wall and actually nowhere for the conversion cables. Sky have called me back and are sending our a full conversion pack with every adapter , fingers crossed
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