Discussion topic: Copper line after upgrade to Ultrafast - ADT alarm attached

This message was authored by: jsl1903xx · ‎23 Aug 2023

Quick question before pulling the trigger on Ultrafast.

We have an ADT alarm system which is connected to our existing phone line. If we upgrade to Ultrafast, I'm assuming the existing phone line is disconnected and therefore our alarm loses its connectivity to ADT?

Thanks in advance!

This message was authored by: Highlinder · ‎23 Aug 2023

@jsl1903xx Have you spoken to ADT about this. They should have something in place that has a failover for using mobile and digital lines with the shutting down of the older copper network.

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This message was authored by: jsl1903xx · ‎23 Aug 2023

Not spoken to ADT yet - they're my next port of call 😀

This message was authored by: Highlinder · ‎23 Aug 2023

@jsl1903xx See what they have to say to you about this before making your choice.

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This message was authored by: TimmyBGood · ‎23 Aug 2023

@jsl1903xx

As with other companies in this marketplace, it's something they are well aware of:

https://www.adt.co.uk/business-security/phone-switch

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Copper line after upgrade to Ultrafast - ADT alarm attached

Copper line after upgrade to Ultrafast - ADT alarm attached

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