Continual buffering

[hilsbs]

We have two sky boxes connected to different TV's the main  box works fine. The other other continually buffers? Signal test is fine? Could the problem be with the actual box??

[Greenfingers001]

Hi there @hilsbs , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @hilsbs 

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

[hilsbs]

Hi Tom

We have been away for a few days and have come back to the same issues TV on mini box is buffering and slow wifi on mobiles. Please could you re open the chat. Thanks 

[hilsbs]

Hi @Tom-W19 

We have been away for a few days and have come back to the same issues TV on mini box is buffering and slow wifi on mobiles. Please could you re open the chat. Thanks 

[Highlinder]

@hilsbs  I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.

More information about this process can be found in the link below.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to @hilsbs to chat.